Terms and Conditions

Overview

This website is operated by StoraiTime ("we", "us", "our"). StoraiTime provides customised children's books. When purchasing a book, customers receive a unique link to personalise the book with a child's first name, surname, date of birth, and photograph. This photograph will be used solely to digitally insert the child's face onto characters within the book.

By visiting our website or purchasing from us, you agree to the following Terms and Conditions ("Terms"). These Terms apply to all users of our website, including visitors, customers, vendors, and content contributors.

Please read these Terms carefully. By accessing or using our website, you agree to these Terms. If you do not agree, you must not use our website or services.

We reserve the right to update or change these Terms at any time without prior notice. Your continued use of the website after changes indicates acceptance of the new Terms.

Our online store is hosted by Shopify Inc., which provides the e-commerce platform for our sales.

1. Eligibility and Usage

• You must be at least the age of majority in your jurisdiction or have parental consent to purchase and customise books on our website.
• You may not use our service for illegal purposes or transmit harmful content such as viruses.

2. General Terms

• We reserve the right to refuse service to anyone for any reason.
• Personal content (excluding payment details) may be transferred unencrypted across networks. Payment details are always encrypted.
• You agree not to duplicate, resell, or exploit our service without written consent.

3. Information Accuracy

• We provide general information only and do not guarantee completeness or accuracy. Any reliance on site content is at your risk.
• Content may be updated without notice. It is your responsibility to monitor changes.

4. Service and Pricing Changes

• Prices and services are subject to change without prior notice.
• We may modify or discontinue services at any time without liability.

5. Products and Customisation

• Our books are personalised exclusively online. Product quantities may be limited.
• We aim to display product images and colours accurately but cannot guarantee monitor accuracy.
• We may limit product sales or quantities per person, region, or order, and discontinue products without notice.

6. Orders and Billing Information

• We reserve the right to refuse or cancel orders for reasons including suspected reseller activity.
• You must provide accurate and updated billing and account information.
• Refer to our Refund Policy for details on returns and exchanges.

7. Third-party Tools and Links

• We may provide access to third-party tools or links. We do not monitor or control these tools and links and are not responsible for their content or practices.
• Your use of third-party tools or websites is at your own risk.

8. User Comments and Submissions

• Comments, feedback, or submissions sent to us may be used freely by us without obligation for confidentiality or compensation.
• We reserve the right to monitor and remove inappropriate or unlawful content.
• You must not submit comments that infringe on third-party rights, contain malicious software, or are misleading.

9. Personal Information

Your submission of personal data is governed by our Privacy Policy.

10. Errors and Omissions

We reserve the right to correct site errors, inaccuracies, or omissions and update or cancel orders accordingly without prior notice.

11. Prohibited Uses

You are prohibited from using the website for unlawful purposes, violating intellectual property rights, harassment, collecting personal data, spamming, or interfering with site security.

12. Disclaimer and Liability

Our services and products are provided "as is" without warranties of any kind. We do not guarantee error-free or uninterrupted service.

We are not liable for any damages arising from your use of our website or products.

13. Indemnification

You agree to indemnify StoraiTime and associated parties against claims arising from your breach of these Terms.

14. Severability

If any term is found unenforceable, it will be removed without affecting remaining Terms.

15. Termination

Either party may terminate these Terms at any time. We may also terminate your access without notice if you breach these Terms.

16. Entire Agreement

These Terms constitute the entire agreement between you and StoraiTime, superseding previous communications.

17. Governing Law

These Terms are governed by the laws of South Africa.

18. Contact Information

For questions about these Terms, contact us at storaitimeco@gmail.com or via mail at:
StoraiTime
PO Box 123, Cape Town, South Africa